Rental conditions

The terms and conditions in conjuction with the terms rental of the website, privacy policy and security policy are in agreement with you and the rent of the services we provide, as car rental company.The terms apply to all contracts for the provision of your services with the exclusion of any other terms and conditions.These terms apply to any booking you renounce to us or through our website where you will need to make sure that you know their content.

Confirming that you want to make a reservation through our website indicates that you have read and accepted the terms.If there is any part you are a tenant you do not understand or if you have any questions about,with any other product please contact us at (+30)28970-33039 or at info@cretamotor.gr.

If you wish to rent a vehicle from our website at the price you are viewing at the moment your request will be accepted within 48 hours after the submission of your order.We will reply to you via our e-mail and we will send your electronic proof once your request has been confirmed.Otherwise you may send us your details by contacting us and we will contact you by way you choose (e-mail,telephone,facebook,viber,what’s app).

*GENERAL CONDITIONS

The costumer must ensure that he has a valid driving license (+3 years).
Cretamotor is not responsible for the ones under the influence of alcohol,drugs,of road driving or any misusage to the rehire is the responsibility of the costumer to call the police as well as Cretamotor.
The driver is not allowed to carry more passengers that the vehicle’s license.The tenant will accept the full liability in respect of these claims.

What is including the prices?

Prices including unlimited klm (in the island),full insurance ,local taxes and airport taxes,free receiring and delivery,helmets,baby seats and maps.

What is not including the prices?

Petrol(as much as in the tank return the same) ,without any notice to the company from before.Any traffic lines and breaks to traffic law must be paid by the costumers plus the extra taxes for the new drivers,whenever exists.

Insurance:

BASIC FULL INSURANCE PACKAGE

-Partial exemption from liability for damage: the tenant is obliged to pay in case of damage. For the categories A, B, C, C1, D, E, E1, E2, G, I is 500 € and for the I1, I2, J, J1, J2, J3, F, F1 is 1000 €. If you choose this insurance you must have a credit card in your name. The amount of the exemption that is committed to you will be refunded after about 15 days if the vehicle is returned without damage.

-Personal accident insurance: Personal accident insurance covers the driver and passengers in the event of an accident.

-Safety to third parties: In case of accident there is coverage of 1,220,000 euros. Theft Security: The tenant is insured in the event of vehicle theft, unless the theft occurs due to negligence. Stolen items inside the car are not covered by any insurance.

-Fire safety: The insurance covers the vehicle in case of fire. -24 hour roadside assistance

-Insurance from uninsured: The insurance covers the cost of damages that can be caused by an accident with an uninsured vehicle.

COMPLETE INSURANCE PACKAGE

-Full damage relief: the tenant is not obliged to pay any damage in case of accident. Safety applies to all parts of the car including the underside of the body, the tires and the windows. -Personal accident insurance: Personal accident insurance covers the driver and passengers in the event of an accident.

-Safety to third parties: In case of accident there is coverage of 1,220,000 euros.

-Theft Security: The tenant is insured in the event of vehicle theft, unless the theft occurs due to negligence. Stolen items inside the car are not covered by any insurance.

-Fire safety: The insurance covers the vehicle in case of fire.

-24 hour roadside assistance

-Insurance from uninsured: The insurance covers the cost of damages that can be caused by an accident with an uninsured vehicle.

Advances and deductions

In order to complete the booking you will have to deposit as an advance of 30 % of the final price and the rest upon your arrival.

Payment methods at the delivery

Payment can be made via credit card (Visa, MasterCard, American Express) or by Bank deposit on behalf of the Company. If desired payment is a bank transfer, you can ask CRETAMOTOR to inform you about the account number (IBAN) of the company.

Daily rental considered: 09:00 am till 20:00 pm

CANCELLATION POLICY

TION POLICY:From 30 days up to the date the rent deposit is not refunded.

From 30 days until the scheduled rental date the deposit is non-refundable. In case the reservation has to be canceled due to Covid-19 with some proof document,your deposit will be refunded up to 2 weeks before the reservation date.

SECURE TRANSACTIONS:

All transactions occurring in cretamotor.gr are implemented via Piraeus Bank's secure environment. cretamotor.gr does not store credit card information in its database.
Every time a clients proceeds to payment, he/she is automatically redirected to Piraeus Bank’s secure environment. Once the payment process is completed, he/she is automatically redirected back to cretamotor.gr, depending on the payment’s outcome.
Piraeus Bank payment processes are conducted based on a totally secure environment which makes use of data encryption and cryptography via SSL (Secure Socket Layers).
For more information regarding Piraeus Bank, please click here.

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